Privacy Policy

1. Data controller

The controller responsible for processing data collected on https://sinvex.agency is:

SINVEX — contact: contact@sinvex.agency.

For any question regarding your data: contact@sinvex.agency.

2. Data collected

Sinvex only collects the data you voluntarily submit via the website's contact form, namely:

• Full name
• Company name
• Professional email address
• Type of request (product sourcing, quality control, logistics, etc.)
• Estimated import budget
• Project description (product, volume, timeline, destination)

3. Purpose of processing

This data is used solely to:

• Respond to your request for a quote or information
• Prepare a commercial proposal tailored to your project
• Manage the business relationship if a service is engaged

4. Legal basis

Processing of your data is based on the performance of pre-contractual measures taken at your request (preparing a quote) and, where applicable, on the performance of the service contract entered into with Sinvex.

5. Data recipients

Your data is processed by Sinvex and is not shared with any third party for commercial or advertising purposes.

It may be shared with our technical subcontractors (hosting, form-submission tools) solely to the extent necessary for the website to function.

6. Retention period

Data submitted via the contact form is kept for as long as necessary to process your request, then for a maximum of 3 years from the last contact for business follow-up purposes, unless you request its deletion.

7. Website and data hosting

The website and its forms are hosted by Netlify, Inc. (United States). This transfer outside the EU relies on the contractual safeguards offered by the host.

Exchange rates are retrieved from open.er-api.com by the CBM calculator and the price currency switcher; no personal data you enter is transmitted.

8. Cookies

The website uses no advertising, profiling or audience-measurement cookies. Traffic is measured with Plausible Analytics (Plausible Insights OÜ, Estonia), a cookie-free tool hosted in the European Union that stores nothing on your device and keeps no data that can identify you. Statistics (page views, referrers, device type, clicks on contact buttons, form submissions) are aggregated and anonymous. This processing is based on our legitimate interest in understanding how the website is used, so no consent is required.

Your display preference (light or dark mode) is stored locally in your browser and never leaves your device.

9. Your rights

In accordance with applicable data protection regulations, you have the right to access, rectify, object to, and delete your personal data.

To exercise these rights, contact us at: contact@sinvex.agency. We are committed to responding to your request within a reasonable timeframe.

10. Security

Sinvex implements reasonable technical and organisational measures to protect your data against unauthorised access, loss or disclosure.

11. Governing law

This privacy policy will be updated once Sinvex's new legal structure is registered.